Overview

At Quanta Dialysis Technologies, we’re transforming the future of kidney care. Powered by innovative technology and driven by a clear mission to improve patient outcomes, we’re building solutions that bring flexibility, performance, and simplicity to dialysis delivery. As a fast-growing MedTech company backed by a passionate global team, we combine cutting-edge engineering with real-world impact.

We are seeking a Field Biomedical Technician / Field Service Technician to join our team. This role is heavily travel-based (75–100%) and requires significant time on the road to support installations and service nationwide. 

This opportunity is ideal for a biomedical technician with dialysis experience (heavily preferred) or anyone with medical device servicing experience who is looking to make a direct impact in patient care.

Key Responsibilities

The Field Service Technician (FST) plays a key role in delivering, installing, maintaining, and servicing Quanta’s dialysis systems across customer sites nationwide. This is a hands-on, field-based role ideal for someone who thrives on travel, problem-solving, and making a real difference in patients’ lives.

You'll be part of a supportive technical team working closely with Field Service Engineers, Clinical, Sales, Marketing, and Service teams — all aligned to create a seamless and reliable customer experience.

This opportunity is perfect for biomedical technicians/engineers who are looking to work for a fast-paced startup with frequent travel.

• Support field installations of dialysis systems, including device setup and basic configuration at customer sites

• Assist with pre-installation facility surveys to determine site readiness

• Perform routine preventive maintenance per manufacturer specifications and company procedures

• Conduct first-level diagnostics and escalate unresolved issues to Field Service Engineers

• Replace parts and components as directed by senior technical staff

• Maintain service documentation in compliance with company Quality Management System (QMS) requirements

• Manage assigned inventory of spare parts, tools, and consumables

• Ensure all tools and test equipment are functional, properly stored, and calibrated as required

• Support delivery and logistics of new equipment within the assigned territory

• Provide on-site support for customer questions and assist in training efforts when needed

• Collaborate with cross-functional teams including Clinical, Sales, and R&D to ensure a seamless customer experience

• Adhere to all health, safety, and regulatory standards in all field activities

Requirements/Qualifications

• 2+ years of relevant technical experience (e.g., field service, maintenance, mechanical/electrical repair)
• Experience within the dialysis space strongly preferred (biomedical technician etc.)

• Associate degree or technical certification preferred but not required

• Strong mechanical aptitude with the ability to learn and apply new technical concepts

• Customer-facing experience and mentality required

• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using service apps or ERP tools

• Valid driver's license and clean driving record

• Able to lift up to 70 lbs and safely handle equipment and tools in field environments

• Willingness to travel nationally (75-100%), including frequent airplane travel & overnight stays